Like it or not, point out what you will about its merits or its negatives, social media is here to stay. I do not believe it's the foundation on which engagement between Councillors and their residents should take place; it's an adjunct.
And Twitter? I believe that the use of Twitter has managed to trivialize the transmission of information on the political stage. Some dignity is called for when it comes to the means by which we regard the mechanism for ensuring our well-being, and I'm not convinced that 'Twitter' and 'dignity' have much in common.